Last updated: 2019-11-05

With your privacy in mind, we do not collect or store any data beyond what is absolutely necessary.

We do not collect or store any of the time series data sent via your requests to our service. We do not claim ownership or rights to your time series data. By using our service, you assure us that the time series data you send with your requests does not violate the rights of third parties. The only time series meta data that we store is the length of the time series (the number of data points) used in successful requests. The function of this information is to obtain the total number of data points that were used for computations with our API across all users and endpoints.

For maximum transparency, here is a list with the account related data we store and its function:

NameBasic contact information.
CompanyRequired to ensure that the user is part of a company.
EmailAccount access; sending emails necessary to create, change, and use an account; sending emails with invoices and payment reminders
PasswordAccount access
Invoked endpointsAllows the user to monitor the API usage
Actual and billed API usage timeRequired to calculate charges
User-AgentAllows the user to detect suspicious account activity

By signing up for our service, you agree that your email address may be used as a means of establishing email verification, sending invoices and payment reminders. We do not share your email address with third parties.

If you have a Time Door account and are signed in, we use the local storage of your browser to persist your signed in state and your theme. The data is stored locally in your browser's chache and remains there until you delete your browser's chache or sign out. The data stored in the local storage cannot be accessed by third parties. It will not be passed on to third parties or used for advertising purposes.

We use a third-party payment processor to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Instead, all such information is provided directly to our third-party processor, Stripe, whose use of your personal information is governed by their privacy policy, which may be viewed at By creating a Time Door account, you agree to Stipe's privacy policy, which entails the use of cookies, among other things.

We use a custom web analytics tool that does not collect any personal information. The data is not shared with third parties. We do not collect or store IP addresses. We dont use cookies or the local storage of the browser for web analytics. We simply collect the following data:

HostThis is just ""
PathFor example, "/docs"
ReferrerFor example, ""
Viewport dimensionsWidth and height of the viewport

We also collect some events and interactions, for example the success status of requests made with the sandbox. This information is used to identify errors in our system.

If you have any questions regarding our privacy policy, please reach out: